COMMON QUESTIONS

Timber vanity questions, answered

Everything you need to know before ordering a custom timber vanity. Can't find your answer? Send us a message

Is solid timber suitable for bathrooms?

Yes — every vanity is sealed in a natural hard wax oil that protects the timber from moisture while keeping its matte, tactile finish. Cared for properly, a solid hardwood vanity will outlast any laminate alternative.

How long does a custom vanity take to make?

Made-to-order vanities are built in 4–5 weeks in our Sunshine West factory. Need it sooner? Our In Stock range ships within days.

Can I order a custom size?

Every design can be made to the millimetre — width, depth and height — with your choice of basin placement, benchtop and drawer or door configuration. Because we manufacture in-house, custom sizing does not carry a custom premium.

Do you deliver Australia-wide?

Yes. Delivery is free within 20km of our Melbourne workshop, and we ship crated vanities to every Australian state and territory.

Do you offer installation?

We deliver your vanity ready to hang or stand, with a fitting guide. For metro Melbourne we can recommend trusted installers; elsewhere your plumber or builder can fit it in under an hour.

How do I pay, and is a deposit required?

Custom orders are confirmed with a 50% deposit, with the balance due before dispatch. We accept card, bank transfer and PayPal. In Stock items are paid in full at checkout.

How do I care for my timber vanity?

Wipe spills promptly with a soft, damp cloth and avoid harsh chemicals. Re-oil high-use surfaces once a year with the hard wax oil we supply to keep the finish looking new.

Can I see timber samples before I order?

Absolutely. Visit the showroom to compare all five timbers side by side, or contact us and we will post you samples.

What warranty do you offer?

Every piece carries a 2-year workmanship warranty, and the Blum drawer runners and hinges are covered by Blum's lifetime guarantee.

What is your return policy?

As all of our bathroom vanities and shaving cabinets are made to order, no returns are accepted. Returns can be made on basins and tapware if in sealed packaging in original condition, unused and uninstalled.

What are Kariko solid-surface benchtops made from?

Our benchtops are made from a premium, silica-free acrylic solid-surface material. It offers a smooth, seamless appearance and is durable, non-porous and easy to maintain, making it ideal for bathroom applications.

Can basin and tap holes be drilled into the solid-surface benchtop on site?

Yes, our solid-surface benchtops can be drilled on site for basin and tap holes using a standard hole saw suitable for timber. Drilling on site allows the installer to confirm the exact basin and tap positions before making the openings.

All measurements and product requirements should be carefully checked before drilling. We recommend having this completed by a qualified plumber, builder or cabinetmaker.

MADE TO YOUR MEASUREMENTS

Start your custom vanity

Book a showroom visit or send us your measurements and we will build a timber vanity to fit your space exactly.

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